Terms of Service

General Terms

1. ACCEPTANCE

1.1 SiteTrafficKing.com (“Site TrafficKing”) offers products and services which are subject to the following Terms of Service (“TOS”). By using our website and/or placing an order on our website, you (the “Customer and/or Client”) acknowledge that you have read all pertinent material and FAQs about the service, and, agree that you have read, understood and accept all terms and conditions stated herein, forming a legally binding agreement. We reserve the right to update the TOS without prior notice and you agree that it is your responsibility to visit this page from time to time to check for updates.

This document was last updated on May 07, 2018

2. COPYRIGHT AND TRADEMARKS

2.1 All intellectual property including, but not limited to, all publications, substance, programs, software, scripts, trademarks, service marks, trade names, domain names, images, logo’s and all website content are strictly protected by applicable copyright and intellectual property laws and are trademarks of Site TrafficKing.

2.2 You agree that no attempt will be made to display, transfer, sell, copy, modify, reproduce, discover the source code to or create a derivative work from, any website content, data or information without the prior written consent of Site TrafficKing.

3. USE OF WEBSITE AND/OR SERVICES

3.1 All prices are quoted in US Dollars.

3.2 In considering the purchase of our services, you acknowledge that you are of a legal age to form a legally binding contract. Be advised that certain sections of our website and/or services may contain adult content and that you must be at least 18 years old to view such content.

3.3 When purchasing products and/or services from Site TrafficKing you agree that you are making the purchase for legitimate purposes. You may not use our website and/or services for any unlawful or malicious purposes or make any false or fraudulent purchases or claims.

3.4 You agree that you own or have the full authority to submit all information you provide to us and are the legal owner and/or approved representative of the website to which our service is directed to. You agree to provide true, accurate, complete and current information about yourself if and when you place an order. If you provide any information that is found to be untrue, inaccurate, incomplete or not current, Site TrafficKing reserves the right to terminate or suspend your service and refuse the rights to future transaction, without providing a refund.

3.5 You understand and accept that you are solely responsible for the security, secrecy and any misuse of login and/or account information including usernames and/or passwords provided to you.

4. PRIVACY

4.1 The information provided by you is subject to our Privacy Policy. By accepting these terms you consent to the collection and use of your information for the purpose of delivering our service. Site TrafficKing does not share your private information with any third party.

5. PRODUCT AND SERVICE TERMS

Note: product and service terms can be viewed by selecting the service/campaign category form the side menu on the left.

6. SECURITY

6.1 When accessing our website, you agree that you will not use any process which is malicious or fraudulent in nature, including, but not limited to, any attempt to interfere with the normal operation of the website, server or infrastructure, any attempt that causes an overload on our equipment, and/or, any attempt to load any form of virus, trojan, malware, adware or other distracting and/or harmful components onto our website, server and/or infrastructure. You understand and agree that we cannot guarantee that our website, or any material downloaded, will be free from errors, defects, interruptions, viruses or other harmful components and that the use of our website is at your own discretion and risk.

7. DISCLAIMER

7.1 Your use of our service is solely at your own discretion and risk. The service is provided “as is” and “as available” and we make no warranty that the service will meet your requirements, expectations, will be fit for a particular purpose and/or that results obtained will be accurate, complete, errorless or reliable. Under no circumstance shall we be held liable for any direct, indirect, consequential, punitive, incidental, or other damages as a result from the use of our service. It is solely your responsibility for reading all relevant third party terms and conditions including, but not limited to, Adsense sites, PPC sites or CPA offer sites, to ensure that our service is accepted. We reserve the right to review a websites content, however, you agree and understand that you are solely responsible for ensuring your website content meets our TOS.

7.2 No information or advice, whether written or oral, obtained by you from Site TrafficKing or from the service shall create any warranty not specifically stated in the TOS.

7.3 In any circumstance where a customer’s service has been suspended and/or terminated due to any violation of the TOS, policies, conditions, or other generally accepted internet standards, no refund will be due to the customer, either partial or in full.

7.4 The aggregate liability of Site TrafficKing with respect of the services for all and any claims, disputes or demands, shall not exceed the original price of the service paid to Site TrafficKing.

8. INDEMNIFICATION

8.1 Site TrafficKing, its divisions, subsidiaries, affiliates, officers, partners, suppliers, employees and/or agents disclaim and make no warranty of any kind regarding our website or the use of our website and/or any products, services, data, content or information provided on our website. Your use of our service is solely at your own discretion and risk. The user hereby agrees to indemnify and hold SiteTrafficKing, its divisions, subsidiaries, affiliates, officers, partners, suppliers, directors, agents, employees and staff harmless from any claim, legal action, demands, legal fees that arise from, or damages arising out the use of the our website and/or service.

9.  GOVERNING LAW, JURISDICTION AND NOTICE OF SERVICE

9.1 All demands or disputes arising from the TOS shall be resolved by an independent arbitration. In the case whereby the arbitration fails to resolve the dispute, the matter shall be adjudicated exclusively before a court having jurisdiction in Hong Kong.

9.2 The user expressly agrees that the TOS shall be governed by the relevant laws in force in the Hong Kong SAR.

9.3 All notices or correspondence required to be made hereby or by the relevant law shall be presumed to be delivered if sent to the official email of SiteTrafficKing or any authentic postage service.

10.  USE OF DIGITAL CURRENCY FOR PAYMENT

10.1 Use of Digital Payments may carry financial risk, and is to be used as an experimental software utility only, at your discretion and your risk. Cryptocurrencies, tokens, and digital assets are, by their nature, generally irreversible, and their exchange rates are highly volatile and transitory. We cannot be responsible for any risk in use of the Website, including but not limited to transaction errors, exchange rate risk and market risk. All sales after a transaction are final.

Website Traffic

5.1 WEBSITE TRAFFIC

5.1.1 You understand and agree that there are restrictions on the content of your website URL. This content must not:

a)    Contain any browser modification, pop-ups, JavaScript prompts, Java exit pops, frame breaking scripts, top frames, layer ads;
b)    Contain adult, gambling or material for a mature audience unless you have specifically purchased our “Adult/Casino Traffic” campaigns;
c)    Be a Paid to Promote site including adf.ly or adfoc.us, Stumble Upon site, landing page which is blank, or has clicksor ads;
d)    Be a Social Media page including Facebook, Twitter or Youtube, unless you have specifically purchased our “Social Traffic” campaigns;
e)    Be a site which does not allow paid traffic services either directly or through third party terms and conditions;
f)     Have the domain extension “.co.cc”, “.tk”;
g)    Disrupt in any way the traffic delivery process;
h)   Contain content that is illegal, unlawful, racist, hateful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or invasive of another person’s privacy; and/or
i)     Have or attempt to load or redirect to Phishing URL’s, Viruses, Trojans, Malware, Adware or other distracting and/or harmful components.

5.1.2 Any website which is in breach of these restrictions and/or any attempt after a campaign has been approved to modify the landing page with the above restrictions will result in the immediate termination of your service with no refund provided and the refusal of future transactions.

5.1.3 Site TrafficKing is not responsible for the content of the website it redirects visitors to. You understand and accept sole responsibility for reading all relevant third party terms and conditions including, but not limited to, Adsense sites, PPC sites or CPA offer sites, to ensure that paid traffic services are accepted.

5.1.4 Site TrafficKing reserves the right to place your campaign in an advertising strategy that coincides and is appropriate with the content of your website. Where applicable, this may result in a slight alteration to the proportion of the advertising strategy.

5.1.5 We aim to start your campaign as soon as possible. Websites that are verified and deemed to meet all our terms and conditions are typically activated within 12-48 hours. On rare occasions and/or due to factors including, but not limited to, website content verification, user verification, first time orders, payment processing, service demands, network capabilities, selected advertising strategy preference, orders placed outside business hours, weekends or public holidays, may cause a further delay in campaign activation.

5.1.6 Your campaign is considered active the moment the first visitor is delivered to your website. Site TrafficKing only delivers real human visitors and thus, you understand and accept that delivery speed is predicated on several factor including, but not limited to, customer preference and/or network capability. On rare occasions, certain GEO / Niche target combinations may not achieve the desired volume to complete your campaign in the chosen timeframe. Furthermore, you understand and agree that certain countries, typically smaller nations, have smaller numbers of visitors pass through our networks which may also impact delivery speed. Nevertheless, Site TrafficKing guarantees that the number of visitors purchased will be delivered in full.

5.1.7 After you place an order our campaign coordinators begin to review and setup your campaign. Once your information is processed an email is sent out to you with the login details to your Client Tracking Panel (“CTP”) along with a link to an accurate, independent, third party tracking and verification system provided by Google (“goo.gl”). Note that this is not the same as Google Analytics. You may also complement and track your visitors with scripts provided by statcounter.com or hitstats.com, however, due to the large number of counters available online, each with its own specifications and method of tracking, you understand and accept that we have not tested each and every one. By purchasing from Site TrafficKing you understand and agree that the visitor tracking systems utilized by us, and/or the goo.gl and/or link we provide, if applicable, will serve as the official and only record of traffic delivered and in no circumstances shall we be penalized, held responsible, or will we issue credits or refunds based on external tracking tools which may indicate a shortfall by virtue of their inaccuracies and/or inability to track our visitors effectively.

5.1.8 Site TrafficKing delivers real human visitors to your website and thus you understand and accept that we cannot control the behaviour of these visitors and will not be held responsible for their actions and/or inactions. Furthermore, you understand and agree that in the rare event that a visitor exits your website before it finishes loading, due to factors which include, but are not limited to, network bandwidth, slow page load, large graphics/sound/video/other files, server errors, infrastructure errors, website downtime, 404 errors and/or a lack of visitor interest in the content of your site, you accept that this will still be counted as a delivered visitor on our system and that our obligation is fulfilled. You understand and agree that visits in scenarios such as these, and others, may not appear in your website statistics which may be due to your tracking code not being loaded before the visitor has exited your website.

5.1.9 You understand and agree that you are solely responsible for ensuring that your website is accessible and free from any errors, and, that if errors occur, that you pause your campaign through your CTP or contact our support staff immediately. Any traffic delivered during this downtime will not be credited or refunded.

5.1.10 You understand and agree that you are solely responsible for the accuracy of the campaign data submitted during the order process and that any misspellings, mistakes or errors are promptly communicated to our support staff. If you do not advise us of the mistakes and your campaign is started, any traffic already delivered will not be credited or refunded.

5.1.11 You understand and accept that Site TrafficKing cannot control the behaviour of visitors and thus we cannot guarantee conversions, sales or sign-ups, and that you will not hold us responsible for a lack there of.

Refund Policy

5.1.12 Site TrafficKing prides itself on the outstanding long-term partnerships we build with our customers. We aim to resolve any issue with utmost fairness and reasonability. Our refund policy is simple and fair. We guarantee that we will deliver every visitor purchased, referenced to the visitor tracking systems utilized by us, and/or the goo.gl and/or link we provide. In the rare event that a shortfall exists, your campaign will be reviewed and topped up so that the original quota is met, free of charge. Alternatively, you may request a refund of the unused credits. Due to the costs involved in operating our network, refunds on visitors already delivered cannot be issued. All questions, concerns or refund requests should be directed to our support staff via the contact form on the “contact us” page.

5.1.13 You understand and agree that refunds are at the sole discretion of Site TrafficKing. We reserve the right to further investigate any claim for a refund, and approve or decline the request. If declined a valid and reasonable explanation to the conclusion will be provided. If approved we will issue a refund on a pro-rata basis.

Alexa Traffic

5.2 ALEXA TRAFFIC

Note: variations and additional terms for the Alexa Booster package can be found below the General Alexa Traffic section

5.2.1 You understand and agree that there are restrictions on the content of your website URL. This content must not:

a)    Contain any browser modification, pop-ups, JavaScript prompts, Java exit pops, frame breaking scripts, top frames, layer ads;
b)    Contain any automatic sound or video;
c)     Contain adult, gambling or material for a mature audience;
d)    Be a Paid to Promote site including adf.ly or adfoc.us, Stumble Upon site, landing page which is blank, or have clicksor ads;
e)    Be a Social Media page including Facebook, Twitter or Youtube, unless you have specifically purchased our “Social Traffic” campaigns;
f)     Be a site which does not allow paid traffic services either directly or through third party terms and conditions;
g)    Have the domain extension “.co.cc”, “.tk”;
h)   Disrupt in any way the traffic delivery process;
i)     Contain content that is illegal, unlawful, racist, hateful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or invasive of another person’s privacy; and/or
j)     Have or attempt to load or redirect to Phishing URL’s, Viruses, Trojans, Malware, Adware or other distracting and/or harmful components.

5.2.2 Any website which is in breach of these restrictions and/or any attempt after a campaign has been approved to modify the landing page with the above restrictions will result in the immediate termination of your service with no refund provided and the refusal of future transactions.

5.2.3 Site TrafficKing is not responsible for the content of the website it redirects visitors to. You understand and accept sole responsibility for reading all relevant third party terms and conditions including, but not limited to, Adsense sites, PPC sites or CPA offer sites, to ensure that our service is accepted.

5.2.4 We aim to start your campaign as soon as possible. Websites that are verified and deemed to meet all our terms and conditions are typically activated within 12-48 hours. On rare occasions and/or due to factors including, but not limited to, website content verification, user verification, first time orders, payment processing, service demands, network capabilities, orders placed outside business hours, weekends or public holidays, may cause a further delay in campaign activation.

5.2.5 Your campaign is considered active the moment the first Alexa visitor is delivered to your website. Site TrafficKing only delivers real human visitors who meet the requirement of having the Alexa Toolbar installed on their browser, and thus, you understand and accept that delivery speed is predicated on several factor including, but not limited to, customer preference and/or network capability. On rare occasions, coupled with the certain GEO targets, we may not achieve the desired volume to complete your campaign in your chosen timeframe.

5.2.6 You understand and agree that you are solely responsible for ensuring that your website is indexed through Alexa and given a basic rank before starting any Alexa service and that your website is at least 6 months old. Furthermore, you understand and accept that Alexa rankings depend on many different factors including, but not limited to, Alexa Toolbar evaluation, page views, backlinks and organic traffic. We cannot guarantee, speculate or provide estimates for any rank in conjunction with use of our Alexa traffic, and, we cannot guarantee that a decrease in rank will be achieved. Nevertheless, Site TrafficKing guarantees that the number of Alexa visitors purchased will be delivered in full.

5.2.7 After you place an order our campaign coordinators begin to review and setup your campaign. Once your information is processed an email is sent out to you with the login details to your Client Tracking Panel (“CTP”). By purchasing from Site TrafficKing you understand and agree that the Alexa visitor tracking systems utilized by us, and/or the goo.gl and/or link we provide, if applicable, will serve as the official and only record of traffic delivered and in no circumstances shall we be penalized, held responsible, or will we issue credits or refunds based on external tracking tools which may indicate a shortfall by virtue of their inaccuracies and/or inability to track our Alexa visitors effectively.

5.2.8 Site TrafficKing delivers real human visitors who meet the requirement of having the Alexa Toolbar installed on their browser,and thus you understand and accept that we cannot control the behaviour of these visitors and will not be held responsible for their actions and/or inactions. Furthermore, you understand and agree that in the rare event that a visitor exits your website before it finishes loading, due to factors which include, but are not limited to, network bandwidth, slow page load, large graphics/sound/video/other files, server errors, infrastructure errors, website downtime, 404 errors and/or a lack of visitor interest in the content of your site, you accept that this will still be counted as a delivered visitor on our system and that our obligation is fulfilled. You understand and agree that visits in scenarios such as these, and others, may not appear in your website statistics which may be due to your tracking code not being loaded before the visitor has exited your website.

5.2.9 You understand and agree that you are solely responsible for ensuring that your website is accessible and free from any errors, and, that if errors occur, that you pause your campaign through your CTP or contact our support staff immediately. Any traffic delivered during this downtime will not be credited or refunded.

5.2.10 You understand and agree that you are solely responsible for ensuring that your website is indexed by Alexa and that the campaign data submitted during the order process is accurate. Any misspellings, mistakes or errors must be promptly communicated to our support staff. If you do not advise us of the mistakes and your campaign is started, any traffic already delivered will not be credited or refunded.

5.2.11 You understand and accept that Site TrafficKing cannot control the behaviour of visitors and thus we cannot guarantee conversions, sales or sign-ups, and that you will not hold us responsible for a lack there of.

Refund Policy

5.2.12 Site TrafficKing prides itself on the outstanding long-term partnerships we build with our customers. We aim to resolve any issue with utmost fairness and reasonability. Our refund policy is simple and fair. We guarantee that we will deliver every visitor purchased, referenced to the visitor tracking systems utilized by us, and/or the goo.gl and/or link we provide, and, that each visitor will have the Alexa Toolbar installed. In the rare event that a shortfall exists, your campaign will be reviewed and topped up so that the original quota is met, free of charge. Alternatively, you may request a refund of the unused credits. Due to the costs involved in operating our network, refunds on Alexa visitors already delivered cannot be issued. All questions, concerns or refund requests should be directed to our support staff via the contact form on the “contact us” page.

5.2.13 You understand and agree that refunds are at the sole discretion of Site TrafficKing. We reserve the right to further investigate any claim for a refund, and approve or decline the request. If declined a valid and reasonable explanation to the conclusion will be provided. If approved we will issue a refund on a pro-rata basis.

Alexa Booster

5.3 ALEXA BOOSTER

5.3.1 We aim to start your campaign as soon as possible. Our campaign coordinators will create and send you a small html file which acts as a funnel for the Alexa Boost. Websites that are verified and deemed to meet all our terms and conditions are typically activated within 12-48 hours. Alexa Rank results can be seen typically within 2-6 days after the start of the campaign.

5.3.2 You understand and agree that you are solely responsible for ensuring that your website is NOT certified and indexed through Alexa and that your website is at least 6 months old.

5.3.3 You understand and accept that the Alexa Booster package works to improve the Alexa Rank only and is not aimed at delivering direct visitors and/or hits to your webpage designed to achieve conversions, sales or sign-ups, and that you will not hold us responsible for a lack there of. You understand and accept that statistical counters will not track any visitors delivered through this package.

5.3.4 You understand and accept that the Alexa Ranking that can be achieved coincides and is directly dependent on the time that you maintain your package with Site TrafficKing.

5.3.5 You understand that your desired three month average Alexa Rank will usually be achieved within 3 months. You also understand that the Ranking can fluctuate at times above or below the actual Ranking as stated in the +/- figures quoted in your order.

5.3.6 You understand and accept that Alexa Rank packages below 10,000 may require additional activity and may take beyond 3 months to achieve.

Refund Policy

5.3.7  Site TrafficKing prides itself on the outstanding long-term partnerships we build with our customers. We aim to resolve any issue with utmost fairness and reasonability. Our refund policy is simple and fair. In the rare event that a shortfall exists in any ranking above 10,000, your campaign will be reviewed and continued so that the ranking is met, free of charge. Should you have any questions or concerns, do not hesitate to contact our support staff via the contact form on the “contact us” page.

5.3.8 Not withstanding the above, You understand and accept that rankings below 10,000 may take an unspecified time to achieve and thus 5.3.7 does not apply.

5.3.9 You understand and agree that refunds are at the sole discretion of Site TrafficKing. We reserve the right to further investigate any claim for a refund, and approve or decline the request. If declined a valid and reasonable explanation to the conclusion will be provided.

Sign-Ups

5.4 SIGN-UPS

5.4.1 The sign-up service provided by Site TrafficKing is designed to enable visitors to sign-up to receive information via email, complete a pre-enrolment application, submit information for the inclusion in a newsletter, submit an application for a free membership and/or submit a form for a free tour of your offer.

5.4.2 You understand and agree that your website must meet the following criteria for the sign-up campaign to be approved:

a)    The sign up process must be prominent to the visitor on the landing page;
b)    The sign up section must be a simple one page process;
c)    The sign up must be an offer that is free to join or free to receive more information; and/or
d)    The product should be related to a work from home business opportunity, network marketing, MLM or a generating income service.

5.4.3 You understand and accept that there are restrictions on certain sign up programs. Those that will not be accepted include:

a)    Offers or programs for Insurance of any kind;
b)    Offers or programs for Loans of any kind;
c)    Offers or programs of an Adult Only nature;
d)    Websites that require survey responses;
e)    Offers or programs requiring any form of compensation or payment to be made; and/or
f)     Websites that require the visitor to view a video that exceeds 30 seconds in length before providing the option to sign-up.

5.4.4 You understand and agree that there are restrictions on the content of your website URL. This content must not:

a)    Contain any browser modification, pop-ups, JavaScript prompts, Java exit pops, frame breaking scripts, top frames, layer ads;
b)    Contain adult, gambling or material for a mature audience;
c)    Have the domain extension “.co.cc”, “.tk”;
d)    Disrupt in any way the traffic delivery process;
e)    Contain content that is illegal, unlawful, racist, hateful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or invasive of another person’s privacy; and/or
f)     Have or attempt to load or redirect to Phishing URL’s, Viruses, Trojans, Malware, Adware or other distracting and/or harmful components.

5.4.5 Any website which is in breach of these restrictions and/or any attempt after a campaign has been approved to modify the landing page with the above restrictions will result in the immediate termination of your service with no refund provided and the refusal of future transactions.

5.4.6 If your offer or program requires a visitor to fill out multiple pages before completing the free sign-up procedure, requires an email confirmation process and/or if your offer has multiple pages of information before producing the sign-up offer, it is advised that you create a custom one page sign-up form to use with our system. If you do not, then you understand and accept that we cannot guarantee that the sign-up will be completed beyond the first page. You accept that this will still be counted as a valid sign-up on our system and that our obligation is fulfilled.

5.4.7 If your offer or program is masked or inside frames, you understand and agree that Site TrafficKing reserves the right to change the promotional URL to reflect the actual location of the sign-up form.

5.4.8 Site TrafficKing is not responsible for the content of the website it directs visitors to. You understand and accept sole responsibility for reading all relevant third party terms and conditions including, but not limited to, Adsense sites, PPC sites or CPA offer sites, to ensure that our service is accepted.

5.4.9 You understand and agree that we cannot guarantee that our system will work with CPA offers and that by purchasing our service for CPA offers, you do so at your own risk. You understand and agree that we cannot guarantee that sign-ups for CPA offers will be completed beyond the first page. You accept that this will still be counted as a valid sign-up on our system and that our obligation is fulfilled.

5.4.10 We aim to start your campaign as soon as possible. Offers and programs that are verified and deemed to meet all our terms and conditions are typically activated within 12-48 hours. On rare occasions and/or due to factors including, but not limited to, website content verification, user verification, first time orders, payment processing, service demands, network capabilities, orders placed outside business hours, weekends or public holidays, may cause a further delay in campaign activation.

5.4.11 Your campaign is considered active the moment the first sign-up is achieved. Site TrafficKing only delivers real human visitors who have the opportunity to sign-up for your offer or program at their leisure, and thus, you understand and acknowledge that sign-ups are dependent on the visitors reaction to, and merit of, your content and that, on rare occasions, we may not achieve the desired volume of sign-ups to complete your campaign within 30 days and/or 14 days for priority delivery orders. Nevertheless, Site TrafficKing guarantees that we will continue to promote your offer until the sign-up quota is achieved. If priority delivery orders that are not complete within 14 days, a refund will be issued for the portion of the package price attributed to the express service.

5.4.12 After you place an order our campaign coordinators begin to review and setup your campaign. Once your information is processed an email is sent out to you with the login details to your Client Tracking Panel (“CTP”). By purchasing from Site TrafficKing you understand and agree that the tracking systems utilized by us will serve as the official record of sign-up delivery.

5.4.13 You understand and agree that you are solely responsible for ensuring that your website is accessible and free from any errors, and, that if errors occur, that you address the issue promptly and/or contact our support staff to change the website URL. If the error is not resolved and/or if you do not contact us with a new URL within 5 days, you understand and agree that your service may be terminated and no credit or refund will be issued.

5.4.14 You understand and accept that Site TrafficKing cannot control the behaviour of visitors and thus we cannot guarantee conversions or sales, and, that you will not hold us responsible for a lack there of.

Refund Policy

5.4.15 Site TrafficKing prides itself on the outstanding long-term partnerships we build with our customers. We aim to resolve any issue with utmost fairness and reasonability. Our refund policy is simple and fair. We guarantee that we will deliver every sign-up purchased, all with valid credentials. In the rare event that a shortfall exists, your offer will be reviewed and further promoted until all sign-ups are delivered, free of charge. For priority delivery orders, should a shortfall in sign-ups exist after 14 days, a refund will be issued for the portion of the package price attributed to the express service. All questions or concerns should be directed to our support staff via the contact form on the “contact us” page.

5.4.16 In the rare event that a visitor has signed-up with invalid credentials, a replacement will be issued free of charge. “Valid credentials” refers to a valid email address or phone number, if and only if, the phone number is a direct requirement of the sign-up process to receive free information via email. A “requirement” is defined as a visitor being blocked from submitting a sign-up form without providing a phone number. Claims for sign-up credits must be made within 5 days of the invalid sign-up date, as stated in your CTP. In determining the validity of credentials, our support staff will check whether the email address bounces back, and, if/where applicable, check if the phone number provided is disconnected.

Social Marketing

5.5 SOCIAL MARKETING

5.5.1 You understand and agree that there are restrictions on the content of the promoted social page. This content must not:

a)    Be a page which does not allow paid traffic services either directly or through third party terms and conditions;
b)    Disrupt in any way the traffic delivery process;
c)    Contain content that is illegal, unlawful, racist, hateful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or invasive of another person’s privacy; and/or
d)    Have, attempt to load and/or redirect to Phishing URL’s, Viruses, Trojans, Malware, Adware or other distracting and/or harmful components.

5.5.2 Any page which is in breach of these restrictions and/or any attempt after a campaign has been approved to modify the landing page with the above restrictions will result in the immediate termination of your service with no refund provided and the refusal of future transactions.

5.5.3 Site TrafficKing is not responsible for the content of the page it directs social visitors to. You understand and accept sole responsibility for reading all relevant third party terms and conditions to ensure that our service is accepted.

5.5.4 We aim to start your campaign as soon as possible. Social pages that are verified and deemed to meet all our terms and conditions have there campaigns typically activated within 12-48 hours. On rare occasions and/or due to factors including, but not limited to, content verification, user verification, first time orders, payment processing, service demands, network capabilities, orders placed outside business hours, weekends or public holidays, may cause a further delay in campaign activation.

5.5.5 After you place an order our campaign coordinators begin to review and setup your campaign.Your campaign is considered active the moment the first friend, follower and/or fan is delivered to your page. Site TrafficKing promotes your social page to a real human audience and thus, you understand and accept that delivery speed is predicated on several factor including, but not limited to, customer preference and order size, the merit of your offer or page and/or network capability. Whilst most campaigns are finished within 14-30 days, you understand and accept that on rare occasions, we may not be able to deliver all the social visitors in this timeframe. Nevertheless, Site TrafficKing guarantees that promotion of your page will continue until the number of social visitors purchased is delivered in full.

5.5.6 You understand and agree that you are solely responsible for the accuracy of the campaign data submitted during the order process and that any misspellings, mistakes or errors are promptly communicated to our support staff. If you do not advise us of the mistakes and your campaign is started, any social traffic already delivered will not be credited or refunded.

5.5.7 You understand and accept that Site TrafficKing cannot control the behaviour of social visitors and thus we cannot guarantee conversions, sales or sign-ups, and that you will not hold us responsible for a lack there of.

Refund Policy

5.5.8 Site TrafficKing prides itself on the outstanding long-term partnerships we build with our customers. We aim to resolve any issue with utmost fairness and reasonability. Our refund policy is simple and fair. We guarantee that we will deliver every social visitor purchased. In the rare event that a shortfall exists, your campaign will be reviewed and continued until the original quota is met. All questions or concerns should be directed to our support staff via the contact form on the “contact us” page.

5.5.9 You understand and agree that refunds are at the sole discretion of Site TrafficKing. We reserve the right to further investigate any claim for a refund, and approve or decline the request. If declined a valid and reasonable explanation to the conclusion will be provided. If approved we will issue a refund on a pro-rata basis.

Email Marketing

5.6 EMAIL MARKETING

5.6.1 You understand and agree that there are restrictions on the promoted content through email campaigns. This content must not:

a)    Contain adult, gambling or material for a mature audience, unless you specifically select this niche for your campaign;
b)    Be a site which does not allow paid traffic services either directly or through third party terms and conditions;
c)    Have the domain extension “.co.cc”, “.tk”;
d)    Disrupt in any way the traffic delivery process;
e)    Contain content that is illegal, unlawful, racist, hateful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or invasive of another person’s privacy; and/or
f)     Have or attempt to load or redirect to Phishing URL’s, Viruses, Trojans, Malware, Adware or other distracting and/or harmful components;

5.6.2 Any website which is in breach of these restrictions and/or any attempt after a campaign has been approved to modify the email end point with the above restrictions will result in the immediate termination of your service with no refund provided and the refusal of future transactions.

5.6.3 You understand and acknowledge that you are solely responsible for the content and/or website URL you are promoting in the email campaign.

5.6.4 We aim to start your campaign as soon as possible. Email campaigns that are verified and deemed to meet all our terms and conditions are typically processed and placed in the queue within 12-48 hours. This enables us to preserve the quality of each advertisement and avoid any potential for saturation or over advertisement. A confirmation email is sent to you once your email campaign begins along with the login details to your Client Tracking Panel (“CTP”). Email campaigns will typically last 48 hours but may take up to 7 days to complete. On rare occasions and/or due to factors including, but not limited to, website content verification, user verification, first time orders, payment processing, service demands, network capabilities, orders placed outside business hours, weekends or public holidays, may cause a further delay in the send date which will not exceed 7 business days.

5.6.5 You understand and agree that you are solely responsible for the accuracy of campaign data, content and/or links submitted during the order process. If you do not advise us of the mistakes immediately and your campaign is started, it cannot be altered.

5.6.6 Your campaign is considered active the moment the first email is sent. You understand and acknowledge that click through rates are dependent on the email recipients reaction to, and merit of, your email content and that, on rare occasions, certain GEO / Niche target combinations may not achieve the desired click through volume to complete your campaign within 7 days. Nevertheless, Site TrafficKing guarantees that the click through rate will be achieved with further marketing.

5.6.7 You understand and agree that you are solely responsible for ensuring that your website is accessible and free from any errors which include, but are not limited to, network bandwidth, server errors, infrastructure errors, website downtime and/or 404 errors, and, that once email campaigns are sent, they cannot be stopped. You understand and accept that email traffic delivered during such errors will still be counted as click throughs on our system and that our obligation is fulfilled, thus any traffic delivered during this downtime will not be credited or refunded.

5.6.8 You understand and accept that Site TrafficKing cannot control the behaviour of visitors and thus we cannot guarantee conversions, sales or sign-ups, and that you will not hold us responsible for a lack there of.

Refund Policy

5.6.9 Site TrafficKing prides itself on the outstanding long-term partnerships we build with our customers. We aim to resolve any issue with utmost fairness and reasonability. Our refund policy is simple and fair. We guarantee that you will receive a minimum 3% Click Through Rate (“CTR”) for your email campaign. In the rare event that a shortfall exists, your campaign will be reviewed and an additional campaign will be scheduled at the next available opportunity, so that the original quota is met, free of charge. If a campaign cannot be sent due to errors on our system, a full refund will be issued. All questions or concerns should be directed to our support staff via the contact form on the “contact us” page.

5.6.10 You understand and acknowledge that click through rates are dependent on the email recipients reaction to, and merit of, your email content and that, we do not guarantee the rate at which click throughs are achieved. On rare occasions it may take up to 90 days to achieve the CTR.

Crypto/ICO Traffic

5.7 CRYPTO/ICO TRAFFIC

5.7.1 You understand and agree that there are restrictions on the content of your website URL. This content must not:

a)    Contain any browser modification, pop-ups, JavaScript prompts, Java exit pops, frame breaking scripts, top frames, layer ads;
b)    Contain adult, gambling or material for a mature audience unless you have specifically advised us of this content;
c)    Be a Paid to Promote site including adf.ly or adfoc.us, Stumble Upon site, landing page which is blank, or has clicksor ads;
d)    Be a Social Media page including Facebook, Twitter or Youtube, unless you have specifically purchased our “Social Traffic” campaigns;
e)    Be a site which does not allow paid traffic services either directly or through third party terms and conditions;
f)     Have the domain extension “.co.cc”, “.tk”;
g)    Disrupt in any way the traffic delivery process;
h)   Contain content that is illegal, unlawful, racist, hateful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or invasive of another person’s privacy; and/or
i)     Have or attempt to load or redirect to Phishing URL’s, Viruses, Trojans, Malware, Adware or other distracting and/or harmful components.

5.7.2 Any website which is in breach of these restrictions and/or any attempt after a campaign has been approved to modify the landing page with the above restrictions will result in the immediate termination of your service with no refund provided and the refusal of future transactions.

5.7.3 Site TrafficKing is not responsible for the content of the website it redirects visitors to. You understand and accept sole responsibility for reading all relevant third party terms and conditions including, but not limited to, Adsense sites, PPC sites or CPA offer sites, to ensure that paid traffic services are accepted.

5.7.4 Site TrafficKing reserves the right to place your campaign in an advertising strategy that coincides and is appropriate with the content of your website. Where applicable, this may result in a slight alteration to the proportion of the advertising strategy.

5.7.5 We aim to start your campaign as soon as possible. Websites that are verified and deemed to meet all our terms and conditions are typically activated within 12-48 hours. On rare occasions and/or due to factors including, but not limited to, website content verification, user verification, first time orders, payment processing, service demands, network capabilities, selected advertising strategy preference, orders placed outside business hours, weekends or public holidays, may cause a further delay in campaign activation.

5.7.6 Your campaign is considered active the moment the first visitor is delivered to your website. Site TrafficKing only delivers real human visitors and thus, you understand and accept that delivery speed is predicated on several factor including, but not limited to, customer preference and/or network capability. On rare occasions, certain GEO / Niche target combinations may not achieve the desired volume to complete your campaign in the chosen timeframe. Furthermore, you understand and agree that certain countries, typically smaller nations, have smaller numbers of visitors pass through our networks which may also impact delivery speed. Nevertheless, Site TrafficKing guarantees that the number of visitors purchased will be delivered in full.

5.7.7 After you place an order our campaign coordinators begin to review and setup your campaign. Once your information is processed an email is sent out to you with the login details to your Client Tracking Panel (“CTP”) along with a link to an accurate, independent, third party tracking and verification system provided by Google (“goo.gl”). Note that this is not the same as Google Analytics. You may also complement and track your visitors with scripts provided by statcounter.com or hitstats.com, however, due to the large number of counters available online, each with its own specifications and method of tracking, you understand and accept that we have not tested each and every one. By purchasing from Site TrafficKing you understand and agree that the visitor tracking systems utilized by us, and/or the goo.gl and/or link we provide, if applicable, will serve as the official and only record of traffic delivered and in no circumstances shall we be penalized, held responsible, or will we issue credits or refunds based on external tracking tools which may indicate a shortfall by virtue of their inaccuracies and/or inability to track our visitors effectively.

5.7.8 Site TrafficKing delivers real human visitors to your website and thus you understand and accept that we cannot control the behaviour of these visitors and will not be held responsible for their actions and/or inactions. Furthermore, you understand and agree that in the rare event that a visitor exits your website before it finishes loading, due to factors which include, but are not limited to, network bandwidth, slow page load, large graphics/sound/video/other files, server errors, infrastructure errors, website downtime, 404 errors and/or a lack of visitor interest in the content of your site, you accept that this will still be counted as a delivered visitor on our system and that our obligation is fulfilled. You understand and agree that visits in scenarios such as these, and others, may not appear in your website statistics which may be due to your tracking code not being loaded before the visitor has exited your website.

5.7.9 You understand and agree that you are solely responsible for ensuring that your website is accessible and free from any errors, and, that if errors occur, that you pause your campaign through your CTP or contact our support staff immediately. Any traffic delivered during this downtime will not be credited or refunded.

5.7.10 You understand and agree that you are solely responsible for the accuracy of the campaign data submitted during the order process and that any misspellings, mistakes or errors are promptly communicated to our support staff. If you do not advise us of the mistakes and your campaign is started, any traffic already delivered will not be credited or refunded.

5.7.11 You understand and accept that Site TrafficKing cannot control the behaviour of visitors and thus we cannot guarantee conversions, sales or sign-ups, and that you will not hold us responsible for a lack there of.

Refund Policy

5.7.12 Site TrafficKing prides itself on the outstanding long-term partnerships we build with our customers. We aim to resolve any issue with utmost fairness and reasonability. Our refund policy is simple and fair. We guarantee that we will deliver every visitor purchased, referenced to the visitor tracking systems utilized by us, and/or the goo.gl and/or link we provide. In the rare event that a shortfall exists, your campaign will be reviewed and topped up so that the original quota is met, free of charge. Alternatively, you may request a refund of the unused credits. Due to the costs involved in operating our network, refunds on visitors already delivered cannot be issued. All questions, concerns or refund requests should be directed to our support staff via the contact form on the “contact us” page.

5.7.13 You understand and agree that refunds are at the sole discretion of Site TrafficKing. We reserve the right to further investigate any claim for a refund, and approve or decline the request. If declined a valid and reasonable explanation to the conclusion will be provided. If approved we will issue a refund on a pro-rata basis.

5.7.14 Notwithstanding the above, you understand that any campaign and/or custom campaign paid for in any portion with digital currency and/or tokens will not be eligible for a refund.

Contact Us

If you have any questions about the TOS, the practices of this site, or your dealings with this site, please contact us at:

Site TrafficKing
sitetrafficking.com
101 California St, San Francisco
CA 94111, USA

Contact Us

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